Privacy Policy
How enquiry data submitted through CueRelay is handled.
Controller
Data submitted through this website is handled by XenaCode — Adrián Serrano Mota, NIF 49602245P, as operator of CueRelay. Privacy enquiries may be sent to legal@cuerelay.com.
Data we collect
The enquiry form requests your name, work email, company or production, project type, expected timeframe and message. Technical security data such as IP address may be processed briefly to prevent abuse.
Purpose and legal basis
We use this information only to review and respond to your enquiry, take pre-contractual steps you request and protect the form from misuse. The relevant basis is your request and, for basic security measures, the operator’s legitimate interest in protecting the service.
Retention
Enquiry data is kept only as long as needed to respond and manage any resulting professional relationship, and then for any period required to meet legal obligations or resolve claims. Abusive or blocked submissions may be retained briefly for security.
Recipients and processors
Data is not sold. It may be handled by necessary hosting and email providers acting as service providers. If a provider processes data outside the European Economic Area, appropriate transfer safeguards should be used.
Your rights
Depending on applicable law, you may request access, correction, deletion, restriction, portability or objection by emailing legal@cuerelay.com. You may also complain to the competent data-protection authority.
Cookies
This version of the website uses no analytics, advertising or non-essential cookies. Essential technical processing may occur only where required to operate and secure the service, so no consent banner is shown.
Updates
This policy may be updated when the service or legal requirements change. The current version is published on this page.